If you own a 13″ MacBook Pro (without Touch Bar) please do the following:
- Check to see which 13-inch MacBook Pro you have.
- Choose About This Mac from the Apple menu () in the upper-left corner of your screen.
- Confirm your model is “MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).”
Then go to this article and follow the directions to get service.
From your Friendly IT Department