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Author Archive | JoeB

IMPORTANT FROM MICROSOFT: OneDrive no longer supported on MacOS 10.10 and 10.11

FROM MICROSOFT:
The OneDrive engineering team is committed to bringing you the best, most secure, end user experience possible. To support that commitment, the OneDrive Desktop application (sync client) will look to phase out support for Mac OS X Yosemite 10.10 and 10.11. These changes will go into effect February 1st, 2019. Note: Mac OS X Yosemite 10.10 has been out of mainline support since August 2017.
How does this affect me?
  • Existing OneDrive sync client installations on unsupported operating systems will stop updating. These clients will continue to run, but functionality will no longer be tested. It is not advised to continue to run on these unsupported operating systems.
  • New installations on unsupported operating systems will be blocked.
  • Bugs and issues found on or specific to unsupported operating systems will no longer be investigated or fixed.
What do I need to do to prepare for this change?
To ensure a smooth transition we recommend that you upgrade machines to Mac OS X 10.12 or above before February 1st, 2019. We do recommend updating to macOS Mojave 10.14 for the best experience.
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Largestorage and Fileserver update reminder!

Happy (Western) New Year and Welcome Back!

We recently upgraded the access protocols to our Largestorage and Fileservers at NIS, so if you’ve been experiencing problems connecting to them, that is why. But don’t worry! Here are the instructions for updating the settings on your computer if you access from school:

  1. CMD+K keyboard shortcut will open the Connect to Server window below:
  2. For LargeStorage  access: smb://192.168.30.10/    OR  smb://largestorage.nanjing-school.com/
  3. For FileServer access: smb://192.168.30.12/     OR  smb://fileserver.nanjing-school.com/

Note that the SMB part is quite important and the main difference.

If you are trying to connect via the links on the school website from home, come and see us in IT for help, or, if you are so inclined, follow the (slightly) more complicated directions below:

  • While at school you need to download the new SSL VPN Client Software by doing the following:
    1. Connect to  https://218.94.153.195:4433 with a web browser

    2. Type your username and password (i.e. your Veracross login information)

    3. Choose the correct installer for your operating system (MacOS version)

    4. Save the file to your computer

    5. Click install.

  • Once installed:
    1. Select the WatchGuard Mobile VPN with SSL from your Applications
    2. When asked for server, type 218.94.153.195:4433
    3. Enter your username and password (same as before)
    4. Click the Connect button, and the VPN connection should be established.

Congratulations, you should now be able to securely connect to the Fileserver and Largestorage servers from home using the SMB protocol.

Once again, if you have any problems, please don’t hesitate to contact us in IT!

Thanks,

The NIS IT Department

0

What’s the NIS procedure/policy/guidelines on…?

Happy New Year and Welcome back!

Have you ever wondered about who your budget head was? Or what the Code of Conduct is for visitors to NIS? Trying to figure out if the photo you took of your students building with lego is appropriate to Tweet out? Well, all of these things and more can be found within our O365 Sharepoint server located, living and continuously updated online.  Some further dissemination of these important tidbits of information are outlined below:

  • The Staff Folder is where the majority of policy documents, procedures and forms live
  • Want a car loan? A soft copy of the yellow form? NIS Letterhead or branded Powerpoint slides? -> Check out the Resources folder
  • Forgotten where to find that Curriculum Mapping Template? Or curious about what ATLs look like in the MYP? Check out the Curriculum Development folder
  • Missed the Monday Morning Briefing? You’re in luck because you will also find a link to the OneNote document on the left-hand side (as seen below) – or click here and bookmark the page!

While you’re visiting, your friendly IT Coaches and Staff remind you to bookmark this page! (That’s the Command + D keys or find it under Bookmarks in the menu). Happy surfing!

0

Largestorage and Fileserver updates!

Happy (Western) New Year and Welcome Back!

We recently upgraded the access protocols to our Largestorage and Fileservers at NIS, so if you’ve been experiencing problems connecting to them, that is why. But don’t worry! Here are the instructions for updating the settings on your computer if you access from school:

  1. CMD+K keyboard shortcut will open the Connect to Server window below:
  2. For LargeStorage  access: smb://192.168.30.10/    OR  smb://largestorage.nanjing-school.com/
  3. For FileServer access: smb://192.168.30.12/     OR  smb://fileserver.nanjing-school.com/

Note that the SMB part is quite important and the main difference.

If you are trying to connect via the links on the school website from home, come and see us in IT for help, or, if you are so inclined, follow the (slightly) more complicated directions below:

  • While at school you need to download the new SSL VPN Client Software by doing the following:
    1. Connect to  https://218.94.153.195:4433 with a web browser

    2. Type your username and password (i.e. your Veracross login information)

    3. Choose the correct installer for your operating system (MacOS version)

    4. Save the file to your computer

    5. Click install.

  • Once installed:
    1. Select the WatchGuard Mobile VPN with SSL from your Applications
    2. When asked for server, type 218.94.153.195:4433
    3. Enter your username and password (same as before)
    4. Click the Connect button, and the VPN connection should be established.

Congratulations, you should now be able to securely connect to the Fileserver and Largestorage servers from home using the SMB protocol.

Once again, if you have any problems, please don’t hesitate to contact us in IT!

Thanks,

The NIS IT Department

0

Outside or Inside for Break?

If you’re wondering whether you need to be inside or outside for break, and curious about the AQI readings that NIS uses to determine this, please make sure to check the NIS Website’s Community section or the Activities‘ page. This is where we pull the AQI data for our LCD screens and to determine if the AQI levels are at a safe level for our Staff and Students to be playing outside.

Community Page

Activities Page

Remember:

>150 = indoors for Early Years

>200 = indoors for Everyone

Stay healthy! Be helpful, be kind, be safe!

0

Largestorage and Fileserver updates!

Happy (Western) New Year and Welcome Back!

We recently upgraded the access protocols to our Largestorage and Fileservers at NIS, so if you’ve been experiencing problems connecting to them, that is why. But don’t worry! Here are the instructions for updating the settings on your computer if you access from school:

  1. CMD+K keyboard shortcut will open the Connect to Server window below:
  2. For LargeStorage  access: smb://192.168.30.10/    OR  smb://largestorage.nanjing-school.com/
  3. For FileServer access: smb://192.168.30.12/     OR  smb://fileserver.nanjing-school.com/

Note that the SMB part is quite important and the main difference.

If you are trying to connect via the links on the school website from home, come and see us in IT for help, or, if you are so inclined, follow the (slightly) more complicated directions below:

  • While at school you need to download the new SSL VPN Client Software by doing the following:
    1. Connect to  https://218.94.153.195:4433 with a web browser

    2. Type your username and password (i.e. your Veracross login information)

    3. Choose the correct installer for your operating system (MacOS version)

    4. Save the file to your computer

    5. Click install.

  • Once installed:
    1. Select the WatchGuard Mobile VPN with SSL from your Applications
    2. When asked for server, type 218.94.153.195:4433
    3. Enter your username and password (same as before)
    4. Click the Connect button, and the VPN connection should be established.

Congratulations, you should now be able to securely connect to the Fileserver and Largestorage servers from home using the SMB protocol.

Once again, if you have any problems, please don’t hesitate to contact us in IT!

Thanks,

The NIS IT Department

0

Network Maintenance Reminder

This is just a reminder that there may be some intermittent network connectivity and/or slow connection for the Teacher network today. We will be running some tests with a new Internet Service Provider (ISP) for our overseas line that will eventually allow us to double our internet speed to your favorite sites outside the Great Firewall.

We do have a backup in place in case we lose all connectivity, but are hoping we won’t need it. We apologize for any inconvenience, and any impact on your user experience will be kept to a minimum, but we do ask for your patience for the next couple of days while the initial set up takes place.

We will be doing this two more times before making a final decision on our provider in the Chinese New Year. Stay tuned for more updates.

Thank you,

The IT Team

Network Maintenance Reminder

This is just a reminder that there may be some intermittent network connectivity and/or slow connection for the Teacher network today, and possibly during the day on Tuesday. We will be running some tests with a new Internet Service Provider (ISP) for our overseas line that will eventually allow us to double our internet speed to your favorite sites outside the Great Firewall.

We do have a backup in place in case we lose all connectivity, but are hoping we won’t need it. We apologize for any inconvenience, and any impact on your user experience will be kept to a minimum, but we do ask for your patience for the next couple of days while the initial set up takes place.

We will be doing this two more times before making a final decision on our provider in the Chinese New Year. Stay tuned for more updates.

Thank you,

The IT Team

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

If you own a 13″ MacBook Pro (without Touch Bar) please do the following:

  1. Check to see which 13-inch MacBook Pro you have.
  2. Choose About This Mac from the Apple menu () in the upper-left corner of your screen.
  3. Confirm your model is “MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports).”

Then go to this article and follow the directions to get service.

From your Friendly IT Department

Posting Information to Screens

Good morning,

Some of you may be wondering about how to get content from your classes, ASAs, etc onto the screens around the school. Here is a reminder about how to do that.

First, as they are horizontal screens, we would like to ask that any content you do submit, that you follow these protocols:

  • For all media submissions, please ensure that they maximize the horizontal perspective that the screens provide (i.e. landscape layout)
  • If you are submitting a single document (i.e. flyer) please make sure to make the text as large as possible (again using landscape layout) and high-resolution images (200dpi/A3 format would help ensure the size and pictures look correct)
  • Keep videos to 1GB or less
  • If you are unsure about how to make a slideshow, you can just put all the pictures in a folder and put your request to make a slideshow in your email
  1. Save all of these on the Large File Storage
  2. Send the link/folder location to it-help@nanjing-school.com
  3. Please put an appropriate subject heading (like Student Council poster, Swimming Gala, etc.)
  4. Please also include the duration that you would like your media to run (i.e. 1 week, 2 days, etc., keeping in mind that 2 weeks is maximum duration)

And don’t hesitate to ask us for help as well, if you have an idea but you’re not quite sure how to make it happen.

Second, here is the list of screens and their location:

  • 2nd Floor Cafe – the Centre (Pool/Activities)
  • Foyer Centre (Admissions)
  • Centre/Pool Hallway (Pool)
  • Foyer/School Entrance – by the sliding doors (Admin)
  • Foyer/School Entrance – by Library (Library/Admin/Student Council)
  • Library (Library)
  • End of Hall by Green Gym – 46″ Screen (PE/Activities)
  • End of Hall by Green Gym – 70″ Screen (Design)
  • End of PYP Hall – PreK/CNU Room (Primary)
  • 2nd Floor across from Activities Office (Activities/Counseling)
  • 2nd Floor, end of MYP/DP Hall (Middle/Upper School)
  • 2nd Floor by Music Department (Music/Student Council)
  • PAC (Drama)

In parenthesis/brackets are departments with primary content oversight, though you can always send email to it-help@nanjing-school.com with your request and we can sort it out. Thanks and have a wonderful day!

All the best,

Your Friendly IT Department

Posting Information to Screens

Good morning,

Some of you may be wondering about how to get content from your classes, ASAs, etc onto the screens around the school. Here is a reminder about how to do that.

First, as they are horizontal screens, we would like to ask that any content you do submit, that you follow these protocols:

  • For all media submissions, please ensure that they maximize the horizontal perspective that the screens provide (i.e. landscape layout)
  • If you are submitting a single document (i.e. flyer) please make sure to make the text as large as possible (again using landscape layout) and high-resolution images (200dpi/A3 format would help ensure the size and pictures look correct)
  • Keep videos to 1GB or less
  • If you are unsure about how to make a slideshow, you can just put all the pictures in a folder and put your request to make a slideshow in your email
  1. Save all of these on the Large File Storage
  2. Send the link/folder location to it-help@nanjing-school.com
  3. Please put an appropriate subject heading (like Student Council poster, Swimming Gala, etc.)
  4. Please also include the duration that you would like your media to run (i.e. 1 week, 2 days, etc., keeping in mind that 2 weeks is maximum duration)

And don’t hesitate to ask us for help as well, if you have an idea but you’re not quite sure how to make it happen.

Second, here is the list of screens and their location:

  • 2nd Floor Cafe – the Centre (Pool/Activities)
  • Foyer Centre (Admissions)
  • Centre/Pool Hallway (Pool)
  • Foyer/School Entrance – by the sliding doors (Admin)
  • Foyer/School Entrance – by Library (Library/Admin/Student Council)
  • Library (Library)
  • End of Hall by Green Gym – 46″ Screen (PE/Activities)
  • End of Hall by Green Gym – 70″ Screen (Design)
  • End of PYP Hall – PreK/CNU Room (Primary)
  • 2nd Floor across from Activities Office (Activities/Counseling)
  • 2nd Floor, end of MYP/DP Hall (Middle/Upper School)
  • 2nd Floor by Music Department (Music/Student Council)
  • PAC (Drama)

In parenthesis/brackets are departments with primary content oversight, though you can always send email to it-help@nanjing-school.com with your request and we can sort it out. Thanks and have a wonderful day!

All the best,

Your Friendly IT Department

What’s the NIS procedure/policy/guidelines on…?

Have you ever wondered about who your budget head was? Or what the Code of Conduct is for visitors to NIS? Trying to figure out if the photo you took of your students building with lego is appropriate to Tweet out? Well, all of these things and more can be found within our O365 Sharepoint server located, living and continuously updated online.  Some further dissemination of these important tidbits of information are outlined below:

  • The Staff Folder is where the majority of policy documents, procedures and forms live
  • Want a car loan? A soft copy of the yellow form? NIS Letterhead or branded Powerpoint slides? -> Check out the Resources folder
  • Forgotten where to find that Curriculum Mapping Template? Or curious about what ATLs look like in the MYP? Check out the Curriculum Development folder
  • Missed the Monday Morning Briefing? You’re in luck because you will also find a link to the OneNote document on the left-hand side (as seen below) – or click here and bookmark the page!

While you’re visiting, your friendly IT Coaches and Staff remind you to bookmark this page! (That’s the Command + D keys or find it under Bookmarks in the menu). Happy surfing!

PTA Survey – Grade 9 and 10 Students

Please take the time to fill in this very brief survey for the PTA. They would like to know what sort of activities Grade 9 and 10 students would like as an alternative to a dance night.

Create your own user feedback survey

PTA Survey – Grade 9 and 10 Students

Please take the time to fill in this very brief survey for the PTA. They would like to know what sort of activities Grade 9 and 10 students would like as an alternative to a dance night.

  Create your own user feedback survey

Email about NIS account being “Hacked”

Good Morning,

If you have received an email starting like this:

Hello!

My nickname in darknet is hermie59 {or some version of this}.
I hacked this mailbox more than six months ago,
through it I infected your operating system with a virus (trojan) created by me and have been monitoring you for a long time.

So, your password from {yourusernamehere}@staff.nanjing-school.com is pac123456

Don’t panic. Contact us in the IT Department, and rest easy knowing that this is the latest in a string of increasingly high-tech phishing scams designed to get you to panic and not pay attention to some of the details that otherwise highlight that this is fake. For more information on this latest scam, have a look at this article from the UK Business Insider journal. Remember, when in doubt about something like this, come and ask the experts in IT (and change your password!). Remember, protect yourself when you connect yourself to the world wide web!

 

Email about NIS account being “Hacked”

Good Morning,

If you have received an email starting like this:

Hello!

My nickname in darknet is hermie59 {or some version of this}.
I hacked this mailbox more than six months ago,
through it I infected your operating system with a virus (trojan) created by me and have been monitoring you for a long time.

So, your password from {yourusernamehere}@staff.nanjing-school.com is pac123456

Don’t panic. Contact us in the IT Department, and rest easy knowing that this is the latest in a string of increasingly high-tech phishing scams designed to get you to panic and not pay attention to some of the details that otherwise highlight that this is fake. For more information on this latest scam, have a look at this article from the UK Business Insider journal. Remember, when in doubt about something like this, come and ask the experts in IT (and change your password!). Remember, protect yourself when you connect yourself to the world wide web!

 

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