Messages from Covid-19 support team

Dear All,

Following from All Faculty Meeting last Tuesday please see below email from One World Cover – our insurance brokers, as well as some addition information regarding clinics, hospitals, vaccinations, and medications.

If you need to organize NAT (test) or need to see doctor at Taikang Hospital, please contact: Mr. Ding from Taikang Hospital via 13913347657 to arrange appointment.

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From Michael Pennington (One World Cover)

We are in close contact with all the hospitals and clinics in Nanjing and Shanghai regarding their ability to treat more serious cases of COVID, should that need arise, and also how they can support your employees with pharmacy delivery if they are isolating at home. We will share our list of resources that you can distribute with staff ASAP. In the meantime, please remind all employees that if they have any questions related to their health insurance at this time they can contact us at anytime using our customer service email address – help@oneworldcover.com

They can also set-up a time for a video consultation call with a member of the team: oneworldcover.com/client-care/ – or by scanning the QR code in the attached poster. I have attached the poster as a PDF and a JPG so that it can be easily shared in WeChat groups.

Client Care – 1-on-1 Health Insurance Consultation

Please let your employees know that we are here to help at this time, and they should not hesitate to get in touch if they have any questions, issues or concerns related to their health insurance or accessing healthcare in general.

Useful links from Local Authorities

Michael Pennington | Director – Customer Experence Team | One World Cover Division

mpennington@oneworldcover.com | www.oneworldcover.com

Arek and the Team