Author Archive | cindykong

Upgrade Your Computer RAM

This is just a reminder:

If you have received my email about upgrading computer RAM, please remember to bring your computer to me as soon as possible.


Change to Send Email by Using Veracross Group Mail Address

Recently some mails sent through Veracross Group Mail Address could not be delivered successfully. Veracross is taking care of this issue. Before they get it solved, please try the following way to get around.

After you get the group mail address from veracross:, please make change to it so it is  

1. After you get the veracross mail address in your mail application, right click on the address, so you can get “Edit Address

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2. Now you can make change to the address, so it is

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Please Do Software Updates and Java Update

Recently lots of network issues have been detected, for example computer visits 50,000 website in 5 mins. It is incredible but it happens and slows down our school network without your notice. To avoid this wired network issue, please do software updates and java update. Here is how you can do it:

Software Update

1. Open “App Store

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 2. Click “Update“, then you will see the list of updates available

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 3. From the list of updates, please find “Software Update” which usually shows up on top of the list. This update includes the security update for the system.

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4. It will require you to download and restart. Please do it. Your computer will take some minutes to download the update. After it finishes, it will restart. It is better to keep your computer charged during this process.

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5. Please check the App Store for updates again. You will get another “Software Update” which includes security update for Safari. Please finish it.

Java Update

Please download the latest version of Java and install it.

Let us know if you have any question. We will be glad to help.


Subscribe to Veracross Calendars (For Teaching Faculty)

There are lots of useful calendars in Veracross, such as:

  • School Calendar: which has all school events
  • Faculty Calendar: which includes all school events and other events which you are involved in, such as 3-way conference and class assignments.
  • Athletic Calendar: which shows Athletics events
  • Class Schedule/Assignment Calendar

You can subscribe to them and without checking veracross, you can check those calendars directly from Apple iCal and popular mobile devices such as iPhone and iPad. The subscribed calendars will automatically update with new events.

Here is how you can subscribe:

1. Open and login Veracross:

2. Open Calendar tab on top of the webpage, you will see “SUBSCRIBE” section which list all calendar subscriptions.

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. You will find “My Calendars” subscription and “School Calendars” subscription.

From My Calendars, you can subscribe to faculty calendar, your class schedule calendar and your class assignment calendar.

From School Calendars, you can subscribe to School Calendar, and Athletics Calendars

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4. If you want to subscribe to any calendar, please click on the blue “Subscribe” which is at the right side of the calendar to start.

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5. After click “Subscribe” you will be prompted to the subscribe window in your default calendar program (usually Apple iCal). Please click on “Subscribe” button

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6. Then you can choose what color you want for that calendar and choose the location where you want to save this subscription. But please do make change to the “Auto-refresh” to be “Every 5 minutes” or other frequency rather than “No”. So you can get update if there is any.

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If you have any question or need any help with it, please come to see us or let us know. Thanks.


Printing does not work? Check here!

If you have already initiated printing, then wait and wait… for a long time for the blue login window but can not see it pop up, here is how you can fix it:

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1. First of all, you need to make sure you have already “Exited” your Astrill or other VPN programs.

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2. Then open our NIS_ZONE printer from your dock

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3. Please delete all your previous printing jobs if there is any by using the “x” button.

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4. Click “Resume” button to get your printer ready and your blue login window will pop up for you to sign up and print.

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Please try it and come to see us if you have any question or problem with it.

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