Day: March 12, 2020

Teams Meetings

So hopefully everyone has heard about this by now, though I know there have been many questions around it. We have put together several helpful tutorials on how to use it and connect with each other and your teachers. Have a look through here, first, before your next meeting and you should find it more successful, and less stressful!

Teams 101

  • Joining a Teams Meeting from Office.com (important note: make sure to use Chrome or Microsoft Edge for Mac)
  • Etiquette reminders
    • Before the meeting:
      • Use headphones or earbuds with microphones. This reduces background noise and interference drastically. If you don’t have any, make sure you mute your microphone unless talking.
      • Stop streaming videos, updating software, or anything else that competes with your internet connection.
      • Close all unnecessary tabs and applications.
      • Test that the platform (Teams) has access to your microphone and camera on your device.
      • Be prepared to log in at least 10 minutes before scheduled start.
    • During the meeting:
      • Mute microphone unless speaking (this helps reduce background noise).
      • May need to turn off video if connection is not strong.
      • Use backchannel, chat or messaging to ask questions and/or provide information.

Coming soon – joining from the app. Highly suggested to download the Teams App for use within China. Less problems and easier to connect.

As always, if you’re stuck, send us an email at the IT Helpdesk and we’ll try our best to get you up and running.

All the best,

The NIS IT Department

External Connections to Largestorage and Fileserver

Greetings to Everyone wherever you may be during this unique time.

We upgraded the access protocols to our Largestorage and Fileservers at NIS last year, but realize that people might have forgotten how to connect to them.

Here are the instructions for updating the settings on your computer if you access from school:

  1. CMD+K keyboard shortcut will open the Connect to Server window below:
  2. For LargeStorage  access: smb://192.168.30.10/    OR  smb://largestorage.nanjing-school.com/
  3. For FileServer access: smb://192.168.30.12/     OR  smb://fileserver.nanjing-school.com/

Note that the SMB part is quite important and the main difference.

From Outside of NIS Campus

If you are trying to connect via the links on the school website from home, come and see us in IT for help, or, if you are so inclined, follow the (slightly) more complicated directions below (or here if you like visuals):

  • While at school you need to download the new SSL VPN Client Software by doing the following:

    1. Connect to  https://218.94.153.195:4433 with a web browser

    2. Type your username and password (i.e. your Veracross login information)

    3. Choose the correct installer for your operating system (MacOS version)

    4. Save the file to your computer

    5. Click install.

  • Once installed:
    1. Select the WatchGuard Mobile VPN with SSL from your Applications
    2. When asked for server, type 218.94.153.195:4433
    3. Enter your username and password (same as before)
    4. Click the Connect button, and the VPN connection should be established.

Congratulations, you should now be able to securely connect to the Fileserver and Largestorage servers from home using the SMB protocol.

Once again, if you have any problems, please don’t hesitate to contact us in IT!

Thanks,

The NIS IT Department

Reminder: Tech Tutorials and How-To’s

Greetings All!

This is just a friendly reminder that many of the answers to your questions around how to use our existing platforms are in the online learning folders in the respective Hubs. The direct link to the Folder is below:

If you think something is missing or needs updating, don’t hesitate to send IT-Help the suggestion!

Thanks,

The NIS IT Department

Sharing Files with your OneDrive

FYI – your school email can only send documents of up to 5MB – that’s like two Kendrick Lamar songs. Did you know that you’ve got a pretty unlimited space in your OneDrive app on O365? A very good place to back things up to when we’re in school, and a great place to put your work to share while you’re online! Have a look at the following tutorial for how to save things there (it’s alright, we know you probably forgot already):

How to Save Things to OneDrive and Share