Day: January 9, 2020

Dear overseas staff,

Please read below the message from Gouri (OWC), it is about the process for submitting claims to Cigna.

Best wishes,

Clara

___________________________________________

Dear All,

I am writing this email explaining the process for submitting claims to Cigna:

For treatments within mainland China:

1.Claims for treatments up to Rmb3,000 – Cigna has relaxed the rules for submission of claim documents for treatment received within mainland China up to Rmb3,000. You can now submit such claims online by sending scanned soft copy documents (including claim form, medical reports and fapiao) to cgnacmb@cigna.com (and cc help@oneworldcover.com)

2.Claims or treatments above Rmb3,000 – When the claim amount for treatment within mainland China is more than Rmb3,000 you will need to submit the original claim documents. You can mail the documents to Cigna’s address as mentioned in the claim form or submit them to One World Cover representative during their visit.

For treatments outside mainland China: The documents for treatments outside mainland China can be submitted online by logging in to www.cignaenvoy.com or through their App – using your membership login details. You can also send scanned soft copies of documents to cignacmb@cigna.com (and cc help@oneworldcover.com).

Important note: Please note that you should hold onto the original documents (particularly the fapiao) for a period of at least one year after submitting the claim as “Cigna & CMB reserves the right to ask for the original documents if needed for further review”.

In case you have any questions related to claim submission or NIS medical plan, please feel free to write to help@oneworldcover.com. They are happy to help!

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Please feel free to make changes to the draft and let me know in case you have any questions at this stage.

With thanks and best wishes,

Gouri

Gouri Dattawadkar | Group Business Manager | One World Cover Division
gdattawadkar@oneworldcover.com | +86 21 5100 1960 x39 | www.oneworldcover.com

One World Cover division of Evertrust International Insurance Brokerage Company Ltd. Shanghai Pudong Branch 金诚国际保险经纪有限公司上海浦东分公司
Room A, 19/F Haifu Garden, 1357 Dongfang Road, Pudong, Shanghai 200127 上海市浦东新区东方路1357号海富花园19楼A室 200127

According to a report published this week by Jiangsu Centre for Disease Control and Prevention, flu activity continues at a high level in our area. Below are some everyday protective actions we can take to reduce infection in our community.

• Be aware of the flu symptoms in your household such as persistent high fever, vomiting, or diarrhea is important. If you suspect someone in your household has the flu, consider seeking a doctor’s advice.
• When possible, avoid close contact with sick people.
• While sick, limit contact with others as much as possible.
• If you are sick with flu-like illness, you should stay home for at least 24 hours after your fever is gone. All NIS students and staff must remain at home 24 hours after their fever is gone, without the use of a fever-reducing medicine. A fever is defined as 100°F (37.8°C) or higher.
• Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it.
• Wash your hands often with soap and water. If soap and water are not available, use an alcohol-based hand rub.
• Avoid touching your eyes, nose and mouth. Germs spread this way.
• Continue to disinfect surfaces/objects that may be contaminated with flu germs

As always, please let me know if you have any questions or concerns,

Ellen Zhang

NIS School Nurse

nurse@nanjing-school.com

Wednesdays are a great day to get PP and EE help in the library! But did you know there’s now a Thursday option? Come see Miss Keus on Thursdays after school for help with your process journal, report, or a great pep talk.  You can do it! Go you!